Job Description
The Fenton Family Dealerships were founded over 30 years ago by Bill Fenton. We have expanded to all of the greater Monadnock area! We are committed to the communities we serve and are proud of our philanthropy and volunteer involvement. This commitment has allowed us to grow and become the regions premier group for automotive sales, service, and parts. This community minded mindset extends to our team members as well. We are invested in our people and want to invest in you!
We are growing, come join our winning team at Fenton Family Dealerships!
General Sales Manager Responsibilities: Grow service and sales, support other business lines to meet team goals
Manage daily performance in sales, consignments, appointments, conversions, follow-ups, reviews, and other key performance indicators
Lead your teammates with a professional management style that promotes enthusiasm, productivity, accountability, and superior guest-service
Train and develop teammates surrounding sales and service process
Collaborate with your team to establish and achieve service-level, sales, consignment and teammate satisfaction goals for the store
Identify ways to independently solve problems, present solutions, and make decisions
Provide and receive feedback and proactively seek professional growth and training opportunities
Ensure every guest receives the highest possible level of service
Operate with the highest level of integrity in every situation
Represent our core values of customer service, integrity, and transparency
Build and maintain customer relationships.
Manage new and pre-owned inventory and perform trade appraisals.
Forecast and meet daily, monthly, quarterly, and yearly sales goals and objectives.
Work closely with GM and department managers to ensure cooperation and teamwork throughout the dealership.
Hire, train, motivate, counsel, and monitor the performance of all employees within your department.
Guide all salespeople in setting their objectives on a short- and long-term basis while maintaining accountability by conducting one-on-one customer follow up.
Ensure that all customers speak with a manager before leaving the dealership when possible and help finalize a sale when necessary.
Assist in developing programs of improvement for those salespeople who are failing to reach their objectives.
Monitor the CRM system to guarantee that all customers are followed up with and fully satisfied with their experience.
Utilize software and technology throughout the sales process, for daily reports, and managing and maintaining vehicle inventory.
Understand manufacturer's programs, special rates, rebates, and incentives which are ever evolving.
General Sales Manager Qualifications: General Sales Manager with 3+ years of experience encouraged to apply
An enthusiastic, motivated, and energetic person who has a personal determination to overcome possible objections while providing an outstanding customer experience
Leadership qualities that will facilitate a cohesive, successful sales and service department
Professional personal appearance
Excellent written and oral communication abilities
Process and detail oriented with developed organizational skills
Confident in ability to work under pressure and prioritize
Ambitious and possess a desire to learn and grow within our company
What we offer:
Medical Insurance - Offering 2 affordable plans to choose from
Dental Insurance - Preventative, Basic & Major services
Flexible Spending Accounts
Voluntary Life Insurance, Short and Long-term Disability Plans
401k Retirement plan with a company match up to 3% and company paid Retirement Accumulation Insurance (Life)
Company Paid Life insurance - 1 x employee annual earnings
Paid Time Off Accrual Program
Paid Holidays
Discounts on company products and services
Wellness Fair - offering Flu Shots & Free Onsite Services to Employees and Immediate Family
Training, Incentive and Referral Programs
Community Giving Service Opportunities
Safety Programs and Workers Compensation Compliance including our no lost time luncheons
Frequent Department Team Building events and luncheons
*Qualified candidates must have a valid driver's license
EOE
Job Tags
Holiday work, Temporary work, Immediate start, Flexible hours,