Rival Bros is a Philadelphia based coffee & hospitality company that is dedicated to serving quality coffee, and delivering a superior customer experience to our communities and wholesale partners. We strive to make our products remarkable and approachable across all of our locations.
Rival Bros is currently seeking an experienced and dedicated Cafe Manager for our Midtown Village location !
The Cafe General Manager position is a collaborative, hands-on role, often working side by side with teammates and management. Ideal candidates bring their passion for coffee and hospitality to our growing, fast paced environment. Cafe General Managers are responsible for leading our teams, overseeing daily operations and managing staff on duty. They are committed to ensuring excellent guest service, exceptional product quality, and a welcoming cafe atmosphere. This role requires strong leadership skills, financial acumen, and the ability to cultivate a positive culture among staff. Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following -
Leadership & Team Development:
Operations & Service Excellence:
Financial Management:
Guest Experience & Community Engagement:
Compliance & Maintenance:
Communication:
Qualifications:
Expectations:
Compensation & Benefits:
We operate on an elevated level of hospitality and always expect to put our best foot forward. The scope of this position is subject to change due to market conditions and you may be asked to perform additional duties outside of your job description from time to time in order for the restaurant to operate smoothly.
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