Job Description
The Construction Project Manager is responsible for managing a wide range of functions necessary to obtain and successfully execute construction projects. They are responsible for ensuring a high quality of service in all dealings with customers, clients, subcontractors and resource providers involved in construction services. This job description contains responsibilities that a Construction Superintendent would normally perform. The addition of a superintendent will enable the removal of some of these items, allowing the Construction Manager to specialize and scale.
Primary Responsibilities
- Manage the customer experience and overall customer satisfaction
- Manage the client experience and overall client satisfaction
- Evaluate and sell projects
- Educate customers on construction process
- Develop scope of work for projects.
- Develop and review estimates
- Negotiate customer and/or client approval of project scope and estimate
- Negotiate terms and set expectations
- Collect deposits and draws
- Schedule in-house technicians, subcontractors, and/or material suppliers to provide service on active projects
- Create project schedule and timeline
- Coordinate and oversee the execution of services
- Conduct quality assurance activities and resolve issues
- Document and/or review job file to support the services provided
- Maintain communication with internal and external stakeholder
- Ensure all work performed complies with the plans, specifications, local codes, and requirements of the scope of work
- Compile and resolve punch list items
- Perform final walk-through with customer
- Secure a signed Certificate of Completion and Certificate of Satisfaction
- Review budgets
- Manage expenses and assist in collecting final payment
- Recruit, train, and onboard personnel as needed
- Manage personnel
- Manage all warranty activities
- Ensure proper permits are acquired
- Identify and qualify subcontractors and resource providers
- Manage any equipment, tools, and materials (assets)
- Follow and oversee safe work practices and adherence to safety and risk management guidelines at all times
- Be familiar with and be able to execute all roles and responsibilities of the Construction Coordinator and Construction Superintendent.
- Continued development of leadership and management skills, as well as restoration/construction expertise
- Perform other job duties as assigned
Education and Experience Requirements
- High school diploma/GED
- Previous construction management experience
- Superb customer service track record
- Effective written and verbal communication
- Basic computer skills including Word and Excel
- Experience in restoration and/or construction preferred
Physical and Work Environment Requirements
- Walking and/or standing throughout the day
- Frequent driving and sitting
- Occasionally climbing ladders
- Occasionally exposed to extreme conditions such as heat
- The noise level at individual jobsites can be loud
Normal Working Hours, Additional Working Hours, and Travel Requirements
This is a full-time position, working hours varying between 8:00 a.m. and 5:00 p.m., Monday-Friday, 40 hours per week minimum. This position frequently requires long hours, working on-call, and weekend work. Travel is required and is primarily local. However, some out-of-area and overnight travel may be expected. SERVPRO of Carbondale/Marion
Job Tags
Full time, For subcontractor, Local area, Night shift, Monday to Friday,