Job Description
Customer Marketing Manager
Location: USA - Remote Location OhioWe have an opportunity available for a Customer Marketing Manager to work within our Marketing Team. Our Customer Marketing Manager serves a strategic function within our Marketing team that focuses on equipping our Sales teams (Corporate Managed Accounts & Bid/Contract) with the strategy, tools, and resources they need to effectively drive customer acquisition, grow share of wallet, and improve retention.
What you will do:
Curate marketing plays (mainly digital) and tactics to generate marketing qualified leads and ultimately drive customer acquisition.
Develop marketing plays and tactics to grow share of wallet with existing customers (AOV, Order Frequency, Customer Lifetime Value, etc.).
Build marketing plays and tactics to retain siteline shoppers and contract business.
Partner with Sales managers & leaders to co-build growth strategies
Collaborate with the Marketing Communications team to create and maintain up-to-date sales content tailored for various stages of the sales cycle and buyers’ journey.
Ensure easy access and distribution of sales collateral to the sales team.
Partner with Sales leadership to socialize sales collateral if necessary.
Be the Marketing ambassador between sales and marketing, fostering collaboration and alignment on campaigns and strategies. Provide a constant flow of communication to reduce silos.
Facilitate regular meetings and communication with sales managers to ensure shared goals, messaging, and bring deliverables to completion.
Establish a feedback loop with the sales managers and teams to collect customer insights, objections, concerns, and feedback. Utilize this feedback to guide improvements in marketing strategies, communication, product development, and customer support.
Shadow sales throughout the year by joining Sales calls, department meetings, and more to be Marketing’s boots on the ground.
What you will get:
Ability to work remotely full-time, equipment provided
Eligible immediately for 15 days of paid time off, eight paid holidays and one floating holiday
Paid volunteer day
Opportunity for growth within this role
Competitive compensation commensurate with experience
Employee bonus plan
Comprehensive benefit package
Paid Parental Leave
Tuition Assistance
401(k) with company match
What we need:
Bachelor’s degree in Business, Marketing, Sales or related field.
3-5 years’ experience preferred
TAKKT FoodServices is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation gender identity, national origin, age, protected veteran or disabled status, or genetic information.
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