Medeloop is creating the future of clinical operations and health research through cutting-edge AI and big data technologies. Our unified platform, spanning AI-powered analytics, study management, and grant automation, streamlines the entire research lifecycle, enabling faster, smarter, and more impactful discoveries across medicine and public health.
Recognized by Politico as the AI Disrupter-in-Chief for healthcare and public health, Medeloop is trusted by premier institutions across government, academia, and life sciences. From major healthcare centers to leading life science companies, our partners rely on Medeloop to unlock insights that were previously out of reach.
At the heart of our platform is one of the largest and most diverse health data ecosystems in the industry with over 100 million patient records that fuel the work of AI scientists purpose-built to drive breakthroughs in health equity, drug development, chronic disease, and more. Interested candidates can review a demo of one of our AI scientist research pipelines and read about our mission on our Linkedin .
We are a fast-growing company backed by world-class investors including General Catalyst, Icon Ventures, Inovia Capital, and Healthier Capital. Our team includes leaders in AI, life sciences, and medical research (such as the former editor-in-chief of JAMA, the team who wrote the most-read scientific publication in medicine for 2023 and public health for 2018, and the creators of BloombergGPT ) who bring unmatched expertise and vision to our mission. The company is led by serial entrepreneurs with a proven track record.
We're not just building tools; we're building a better future. By accelerating research timelines and expanding access to insights, Medeloop empowers the next generation of researchers to deliver faster cures, smarter policy, and ultimately, save lives.
Join us as we build the future of science.
Medeloop is seeking an experienced Customer Success Manager for a full-time role. The ideal candidate will be a dynamic, customer-focused individual capable of building and maintaining strong relationships with clients, ensuring their success with our platform. With responsibilities spanning from onboarding and training to gathering feedback and driving adoption, this position is perfect for someone eager to impact the health tech landscape. Join us to contribute to our mission and make a tangible difference in healthcare innovation.
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