Job Description

Job Description

Job Description

Description:

Language World is a leading language solutions provider and employer of elite professionals. We are highly experienced innovators focused on bridging the divides of language and culture. For 20 years, we’ve given voice to our clients and the Limited-English Community. We are currently seeking a full-time, temporary (4-6 months) Vietnamese interpreter to fulfill on-site, video and telephonic appointments in and around the Sacramento Region.

Job Responsibilities

• Grasp ideas spoken and heard only once, then convey these ideas in a second language instantly, accurately, completely and adhering to the style and intent of the speaker
• Provide cultural frameworks as necessary to bridge understanding between parties who do not share a common culture
• Maintain confidentiality regarding personal or healthcare issues or any other information learned in an interpreting encounter
• Travel to various locations within defined region with unfailing punctuality to all interpreting assignments
• Assist individuals with limited English skills in completing necessary forms
• Submit required timekeeping or other documentation in an organized and timely manner
• Troubleshoot technical issues to include Internet, phone and headset
• Record client and technical issues as directed
• Provide stellar customer service to clients
• Maintain adequate productivity levels
• Other duties as assigned

• Fluently speak, read, and write in English and in Vietnamese
• Knowledge of anatomy, major body systems, and medical terminology in Vietnamese and English
• Demonstrated, exceptional communication skills to include conveying necessary information accurately, listening effectively, and asking questions where clarification is needed
• Ability to successfully pass pre-screening test (unless nationally certified) and applicable background tests
• Ability to professionally communicate with various diverse backgrounds and cultures
• Exhibit and maintain professional and ethical behavior at all times
• Work effectively with minimal supervision
• Must have a high-speed or fiber optic, stable internet connection
• Absolute visual and audio privacy. Additional lighting at home setting so your face can be seen.
• Ability to follow the break/meal period policy and professional expectations
• Ability to efficiently multi-task when work circumstances become fast-paced
• Willing to accept all manner of interpreting assignments
• Ability to travel to multiple locations throughout the region
• Current on healthcare provider medical clearance to include physical, TB, MMR and varicella proof of immunity, COVID vaccination, and subsequent medical required boosters and vaccines
• Acceptable criminal, background, DMV and drug screen verifications
• Cellular phone, computer with internet access
• Able to work during regular business hours Monday-Friday 8:00 AM-5:00 PM

Education & Experience

• 1-year Interpreter experience + 40 Hours interpreting training
• HS Diploma/GED (or higher preferred) or relevant work experience

Preferred Skills

• Comfortable with internet and technology
• Previous professional interpreting training
• Knowledge of Professional Standards and Protocols for Healthcare Interpreters

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