The Generator Field Service Technician is responsible for providing on-site troubleshooting, repair, warranty/campaign service, preventative maintenance, equipment modifications, of Generac industrial products. This position requires 100% travel; fleet vehicle provided. No overnight travel is anticipated. Overtime is not promised or required, but during mass storms and outages management may require additional help for after hours calls beyond the standing on-call schedule. Knowledge, Skills, and Abilities include working knowledge of mechanical design, AC and DC circuitry, power generation, wiring schematics, connection diagrams, and control systems; understanding components and operation of an electrical distribution and transfer switch system; excellent troubleshooting skills, ability to make independent decisions, and work with minimal supervision in occasionally adverse outdoor weather conditions; experience in Electronics, Electromechanical Technology; knowledge of power generation; light tower products; spark ignited and compression ignition internal combustion engine knowledge. There are different Technician Levels (I, II, III, Master) with varying minimum and preferred qualifications in education and experience servicing and troubleshooting Emergency Power Supply Systems (EPSS). The position includes a comprehensive benefit package including medical, dental and vision plans; life, long-term disability, flexible spending, and health savings accounts, accrued paid time off, 8 paid Holidays, opportunity for overtime and 401(k) retirement benefits. Physical demands include regular standing, frequent use of hands, talking and hearing, walking, stooping, crouching, bending, reaching above shoulders, lifting/moving up to 50 pounds unassisted and up to 100 pounds with assistance, and compliance with PPE requirements. The company is an equal opportunity employer embracing diversity and inclusion.
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