Job Description

Description

Anatgaurd is seeking an Entry-Level IT Support Technician with a strong passion for technology, a problem-solving mindset, and a desire to grow in the IT field. This is an excellent opportunity for someone early in their careerwith 12 years of hands-on experiencewho wants to gain exposure across different industries and environments including shipping, healthcare, and funeral services.

Were looking for someone who is comfortable with both remote and on-site support, has solid communication skills, and enjoys working directly with clients in a fast-paced, collaborative environment.

Key Responsibilities

Provide remote technical support (~60%) via phone and ticketing system (Halo)

Deliver on-site hands-on support (~40%) across client locations in Connecticut and NYC

Troubleshoot and resolve hardware, software, and network issues (primarily Windows-based)

Triage alerts and technical issues related to Outlook, printers, and user devices

Maintain accurate records of issues and resolutions in the ticketing system

Assist with cloud-based tools and services, primarily Microsoft 365

Participate in ongoing improvement efforts related to automation and security

Collaborate with a team of engineers and contribute to a strong, friendly team culture

Skills

Help desk support, Help desk, IT Support, Windows 10, Windows, Service desk

Top Skills Details

Help desk support, Help desk, IT Support, Windows 10, Windows, Service desk

Additional Skills & Qualifications

What Were Looking For

Passion for technology and self-driven to learn (home lab, side projects, tinkering encouraged!)

Strong communication and interpersonal skills

Basic proficiency with PowerShell is a plus

Exposure to Microsoft 365 ecosystem (Exchange Online, OneDrive, Teams, etc.)

Understanding of basic networking, Windows OS (90%), and light Linux (5%)

A valid drivers license and willingness to travel 12 days per week to client sites

Flexible and adaptable with time and tasks; work hours generally between 74 or 85

Prior exposure to ticketing systems (e.g., Halo) is helpful but not required

Interest in security, scripting, or automation is a strong plus

Associates or Bachelors degree in IT, Computer Science, or related field preferred

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $24.00 - $26.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Milford,CT.

Application Deadline

This position is anticipated to close on Aug 8, 2025.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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