Job Description
Job Overview & Responsibilities:
Location
Kingsport
444 Clinchfield St
Ste 102
Kingsport, Tennessee 37660
United States
PT Solutions Physical Therapy is a physical therapist-owned private practice. With points of service across the US, we work to create authentic connections with our patients to redefine recovery. Our Patient Services Coordinators (PSCs) support our clinicians as they strive to serve their patients using research-driven treatments to provide relief and restoration of their normal life.
OVERVIEW
As a PSC you will interact and build relationships with patients, insurance providers, and medical professionals to create streamlined scheduling and financial workflows. Daily tasks could include processing insurance verifications, managing prior authorizations, and following up on physician referrals. A patient-centered mindset and the ability to work autonomously will elevate your success in the role.
Your Responsibilities as a Patient Services Coordinator
Reconcile patient payments and units billed while following HIPAA guidelines
Follow appropriate processes for Insurance Verification and/or benefits management
Obtain authorization and/or prior authorization
Over the counter collections and reconciliation of all charges weekly and monthly
Maintain relationships with patients, providers, clinicians, and internal operational departments
What You Will Get
In addition to the standard benefit offering, you can expect to receive
Competitive compensation with ability to earn performance-based incentives
Professional development through strategic internal platforms
Potential for career progression with a nation-wide company
Fitness incentive, insurance benefits, employee assistance program, paid time off and extended illness bank
Qualifications & Pay Range:
Qualifications
High School Diploma
1-2 years of customer service experience (experience with healthcare preferred)
Pay Range
$15.50-$18.00 per hour
$2,000 sign on bonus
Monthly Bonus Up to $250
Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.
Company Overview:
Expanding Access to Quality Care
At PT Solutions, we’re more than colleagues; we’re a tight-knit community united in our mission to expand access to quality care. Our commitment to you is evident in our industry-leading professional development opportunities. From ongoing evidence-based clinical education to dedicated mentorship opportunities and an APTA-accredited Orthopaedic Residency Program, we propel our clinicians toward excellence in physical therapy, occupational therapy, speech-language pathology, and athletic training.
As we aim to be the go-to rehabilitation provider, we seek committed professionals eager to join us in that mission. A career with PT Solutions is an opportunity to shape the industry and make a lasting impact.
Let’s go further together and transform care. Join the #PTSLife today!
To see what #PTSLife is like, visit , and .
Job Tags
Hourly pay, Permanent employment, Relief, Private practice, Relocation bonus,