Job Description
About the Role:
As a Receptionist Sr. Coordinator , you will provide advanced administrative support for multiple departments or offices. This includes greeting visitors, answering calls, setting up meeting rooms, and other related tasks.
This job is part of the Workplace Experience function, which is responsible for delivering world-class customer service to the clients and visitors of a designated building.
What Youll Do:
Receive and direct incoming calls to appropriate personnel and voicemail.
Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations, and follow security protocols. Escort visitors to the proper location.
Schedule and prepare meeting and conference rooms, including room setup, placing catering orders, and securing technological equipment.
Perform intermediate clerical duties, including distributing office faxes and packages, and ordering office supplies.
Screen incoming and outgoing packages, mail, and freight. Arrange messenger service as needed.
Maintain the clean appearance of the reception area, conference rooms, café, and other common areas. Request building and housekeeping services as needed.
Arrange convenience and hospitality services for guests, such as transportation, tickets, reservations, etc.
Recognize and solve typical and atypical problems that can occur in your work area without supervisory approval.
Evaluate and select solutions from established options.
Impact the team through the quality of the services or information provided.
Follow standardized procedures and practices with regular but moderate supervision and guidance.
What Youll Need:
High School Diploma or GED with 2-3 years of job-related experience.
An established understanding of work routines and standards, with the ability to apply skills and knowledge in a range of processes, procedures, and systems.
Intermediate problem-solving skills with the capacity to review and select solutions from available options independently.
Ability to explain detailed and complicated information clearly and concisely within the team.
Advanced knowledge of Microsoft Office products, including Word, Excel, and Outlook.
Strong organizational skills with a robust, inquisitive mindset.
Additional Requirements:
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Basic math skills, with the ability to calculate simple figures such as percentages, discounts, and markups.
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