Job Description

Job Description

Job Description

Regional Property Manager

Expected Hiring Range: $65,700 to $82,383

GENERAL DESCRIPTION

The Raleigh Housing Authority seeks an experienced, innovative, future-focused professional to serve as a Regional Property Manager for the Housing Management department. Alongside other property management team members, the Regional Property Manager plays a leading role in department for strategic planning, maintaining, and strengthening resident partnerships, managing Housing Management staff, and offering subject area expertise in maintaining the rental portfolios, leasing activities, and Low-Income Housing Tax Credit (LIHTC), HUD-related matters. The incumbent’s scope of leadership includes the Property Managers and their portfolios. This role requires ongoing innovation to ensure the long-term sustainability of this high-performing housing authority and ensure the quality and success of day-to-day operations carried out by the Housing Management staff in conjunction with other departments.

· Help develop overarching strategic goals, policies, and operational plans for the organization as a member of the senior management team in close alignment with the Director of Housing Management.

· Provide oversight for residential leasing, LIHTC, and HUD programs to ensure a cohesive strategy in support of overall Agency mission and purpose.

· Implement measurable objectives, initiatives, outcomes, budgets, funding strategies, performance metrics, and timelines; redirect approaches that may be dated or ineffective.

· Lead, motivate, supervise, and maintain a highly effective, productive, and unified team through a lens of equity and inclusivity, supporting both professional/technical expertise and operational talent at all levels. Ensure that leadership is approachable and operates with a defined culture of equity, inclusivity, flexibility, collective problem-solving, and openness to suggestions, together with the ability to resolve/mitigate conflict.

· Recruit and select Property Managers, professional staff, and other personnel. Assign, train, and inspect the work of staff; reward, discipline, coach, counsel, and evaluate staff performance; and oversee transfers, promotions, suspensions, terminations, and demotions.

· Empower Property Management teams to maximize available resources and staff contributions through coaching and guiding, both to grow leaders’ skills at all levels and enhance shared ownership of RHA’s mission, performance, and results.

· Collaborate across portfolios and departments in providing collective and inclusive leadership. Maintain positive and productive working relationships internally and externally with portfolios, residents and program participants, community service providers, organizations, and industry peers.

· Actively engage with industry groups and national partners to guarantee up-to-date knowledge regarding current issues, policies, and trends that impact the department’s operations and future planning.

· Participate in the development of strategies for housing programs and initiatives; establish appropriate customer service levels, performance expectations, and stretch goals in support of RHA’s overarching mission objectives.

· Monitor and evaluate the efficiency and effectiveness of the department’s operational approaches and allocate internal resources accordingly.

· Align resources and approaches necessary for the team to be effective, including technology, workflow processes/operations, technology, and training. A major technology upgrade is on the horizon. Collaborate with this effort to provide increased efficiency and improved business processes.

· Represent the Property Management offices in all repositioning and development strategies in coordination with other Regional Property Manager and the Director of the department.

· Maintain a comprehensive and up-to-date understanding of LIHTC, HUD programs and regulations, allowing RHA to maximize funding, leverage partnership opportunities, and provide additional resources to communities and residents.

· Interpret and assure compliance with LIHTC, HUD regulations, rules, and guidelines, as well as other applicable state and local codes, laws, and ordinances.

· Analyze new LIHTC, HUD, state, and local regulations as they relate to the Authority; advise and strategize regarding the impact of these changes on agency goals and operations. Demonstrate understanding of and respect for diverse backgrounds and create cooperative relationships with a wide range of partners and stakeholders.

· Build relationships, conduct negotiations, and represent the Authority in meetings with other departments, government agencies, contractors, community groups, resident councils, the general public, and regulatory bodies.

· Provide strategic oversight of the Authority’s community outreach initiatives, coordinating with appropriate staff to set the stage for culturally competent conversations between RHA and its diverse community partners and stakeholders.

· Present proposals and recommendations clearly, logically, and persuasively in departmental meetings and other public meetings.

· Prepare and review the scope of services for Request for Proposals (RFPs) and other procurement documents as needed.

SPECIAL REQUIREMENTS

Valid NC Driver’s License required. Drug testing and criminal background check required.

DESIRABLE EDUCATION AND TRAINING

Graduation from a four-year college or university with major course work in business administration, public administration, or an equivalent combination of experience or training which provides the required knowledge, skills, and abilities.

A minimum of five (5) years of related property management experience of residential nonprofit housing, social services and community development in the public or private real estate sectors, with a minimum of three (3) years of supervisory experience with a thorough knowledge of residential leasing, LIHTC, and HUD regulations.

Technical Skills

To perform this job successfully, the employee should have strong computer skills (e.g., Microsoft 365 – Outlook, Teams, Word, Excel, PowerPoint, and Outlook). Preferred knowledge of software data systems such as Yardi, Yardi Payscan, Yardi Rent Café, Yardi Vendor Cafe, and HUD platforms. Must learn other computer software programs as required by assigned tasks. Strong emotional intelligence and ability to foresee conflicts and coordinate multiple projects simultaneously.

Highly proficient in collaborative work, adaptable to shifting goals and priorities. Must have strong writing, editing, and oral communication skills and work well in a fast-paced environment.

Company Description

The Raleigh Housing Authority team is recruiting for a few new members eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with RHA!

The mission of the Raleigh Housing Authority is to provide safe, quality, affordable housing to low and moderate income families in the greater Raleigh community, and to promote personal responsibility and self-sufficiency of residents while maintaining the fiscal integrity of the agency.

Raleigh Housing Authority (RHA) offers a diverse and interesting array of services that provide for various opportunities for employment and a gratifying work experience with the opportunity for growth within the agency. We offer career opportunities in the following areas: Administrative, Clerical, Accounting, Finance, Information Technology, Human Resources, Housing Eligibility, Housing Inspections, Property Management, Contract Administration, Real Estate Development, Skilled Trades, Landscaping and Grounds, and General Maintenance.

RHA is an equal opportunity employer. We fully comply with all applicable laws that prohibit discrimination on the basis of race, creed, color, national origin, political or labor affiliation, religion, sexual orientation, age, disability, or genetic information.

The State of North Carolina chartered the Raleigh Housing Authority (RHA), in 1938. The first two developments constructed to replace substandard housing in the City of Raleigh were occupied in 1940 and 1941. Currently, RHA owns and manages over 1,400 public housing units and administers over 3,921 Section 8 vouchers. The occupancy rate for public housing is 99+% and the Section 8 Program is 100% utilized. There is a waiting list for both programs.

RHA has a nine-member Board of Commissioners that provides oversight for the Authority. Under HUD’s report card called the Public Housing Assessment System, RHA is rated as a “High Performer”. Our most recent score was 97 out of 100. RHA is active in the following areas:

Capital Fund Program
Resident Initiatives
Housing for Seniors

Company Description

The Raleigh Housing Authority team is recruiting for a few new members eager to make a difference in their community. If you are looking for more than just a job, but a place where you belong, can grow, and be part of a solution to the housing affordability crisis, we have a place for you. Enjoy the satisfaction of helping families be housed successfully and giving them an opportunity to thrive. We value service, community, respect, and equity. We offer competitive compensation, generous benefits, a solid pension plan, and opportunities for career growth. Commit to something that matters and begin your journey with RHA!\r\n\r\nThe mission of the Raleigh Housing Authority is to provide safe, quality, affordable housing to low and moderate income families in the greater Raleigh community, and to promote personal responsibility and self-sufficiency of residents while maintaining the fiscal integrity of the agency.\r\n\r\nRaleigh Housing Authority (RHA) offers a diverse and interesting array of services that provide for various opportunities for employment and a gratifying work experience with the opportunity for growth within the agency. We offer career opportunities in the following areas: Administrative, Clerical, Accounting, Finance, Information Technology, Human Resources, Housing Eligibility, Housing Inspections, Property Management, Contract Administration, Real Estate Development, Skilled Trades, Landscaping and Grounds, and General Maintenance.\r\n\r\nRHA is an equal opportunity employer. We fully comply with all applicable laws that prohibit discrimination on the basis of race, creed, color, national origin, political or labor affiliation, religion, sexual orientation, age, disability, or genetic information.\r\n\r\nThe State of North Carolina chartered the Raleigh Housing Authority (RHA), in 1938. The first two developments constructed to replace substandard housing in the City of Raleigh were occupied in 1940 and 1941. Currently, RHA owns and manages over 1,400 public housing units and administers over 3,921 Section 8 vouchers. The occupancy rate for public housing is 99+% and the Section 8 Program is 100% utilized. There is a waiting list for both programs.\r\n\r\nRHA has a nine-member Board of Commissioners that provides oversight for the Authority. Under HUD’s report card called the Public Housing Assessment System, RHA is rated as a “High Performer”. Our most recent score was 97 out of 100. RHA is active in the following areas:\r\n\r\nCapital Fund Program\r\nResident Initiatives\r\nHousing for Seniors

Job Tags

Contract work, For contractors, Work experience placement, Local area, Shift work,

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