Job Description

Company Description

Why work for Fairmont?

At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience.

You represent Fairmont Century Plaza with enthusiasm and pride, providing exceptional service and attention for each guest you encounter. You are energetic and confident, and will encourage your teammates to achieve and be positive while being entrusted with the responsibility of ensuring the best possible experience for your guests at all times in a friendly, courteous, helpful, timely and professional manner.

As Seamstress, you will create, repair, and tailor garments, uniforms, and fabrics to meet the highest standards of quality and presentation. You will follow design specifications, tailoring techniques, and maintenance guidelines to ensure every piece is crafted to perfection. Simultaneously, you will maintain compliance with hotel procedures and safety standards in the handling and care of materials.

What you will be doing:

• Consistently offer professional, friendly and engaging service
• Establish and maintain effective working relationships with co-workers and supervisors
• Assisting Supervisor in completion of special requests or misc. projects
• Complete tasks in a timely manner with minimal supervision.
• Sign in and out master keys, radios/mobile electronics daily
• Be familiar with Hotel's technology and communication platforms, and utilize to ensure hotel operation and guest satisfaction
• Assist associates with fitting and issuing of uniforms
• Assist associates with retrieval of uniforms and/or locker bags
• Sort dirty linen and check pockets for miscellaneous belongings
• Use of uniform system to pull reports, daily/weekly/monthly
• Assist associates with uniform repairs/replacement
• Ensure that conveyor is properly functioning at all times
• Accurately measure associates using tape measures to ensure proper fit of garments
• Ensuring that sewing machines and other equipment are in good working order
• Altering or repairing garments and other articles, which include hemming, mending, lengthening, as well as taking in and letting out seams
• Fitting garments on associates to determine how the alterations should be done
• Labeling garments and other articles and recording the alterations required
• Using irons and pressing machines to erase the creases on garments and other articles
• Communicate with 3rd party vendor for pick/up and drop off of uniforms and guest's dry/cleaning
• Return and properly tag all lost and found articles in the Housekeeping Office
• Follow all departmental policies and procedures and service standards
• Report necessary maintenance items
• Adhere to local and externally relevant health and safety laws and policies
• Familiarity with Safety Data Sheets (SDS)
• Familiarity with all public restrooms, offices and meeting spaces within building
• Follow all safety and sanitation policies
• Other duties as assigned

What is in it for you:

• Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe.
• We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH
• Hourly Rate: $31.75(Break-In Rate applicable for New Hires as per CBA)
• Schedule based on Seniority and Business Needs

Your experience and skills include:

• Ability to follow instruction, work with others and work independently
• Ability to communicate fluently with our guests and associates
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Previous Customer Service experience an asset
• Previous Laundry Valet experience an asset
• Integrity and works well when Supervisors are not present
• Ability to manage own time efficiently
• Ability to safely handle heavy equipment and machinery
• Able to work safely with a variety of cleaning supplies
• Able to use basic cleaning equipment
• Able to use equipment found in commercial laundry facilities
• Knowledge of various fabrics and sewing techniques
• Good hand-eye coordination
• Familiarity with Safety Data Sheets (SDS)
• Highly responsible and reliable
• Spoken and written English preferred
• Some spoken and written Spanish is beneficial but not required

Your team and working environment:

What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor.

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.

Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D

Visa Requirements: Must provide proof of current eligibility to be employed in the United States of America.

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