Job Description

Job Description

This role offers a meaningful opportunity for a compassionate and motivated professional to provide direct support and counseling to individuals navigating substance use recovery. As an SUD Counselor, you will contribute to a multidisciplinary care team dedicated to promoting health, stability, and long-term recovery for clients. This position is well-suited to someone who values person-centered care, thrives in a collaborative environment, and is committed to making a lasting impact.

Key Responsibilities

• Provide individual and group counseling sessions to clients as assigned
• Maintain accurate and timely clinical records in accordance with OASAS regulations
• Deliver client-centered care by developing and reviewing Recovery Care Plans and Discharge Plans
• Assist with client intake, orientation, and case management services
• Respond effectively to crisis situations including intoxication, psychiatric issues, or suicidal ideation
• Coordinate care with internal and external service providers; conduct outreach to community resources and absent clients
• Support program goals and contribute to continuous quality improvement initiatives
• Participate in utilization review processes and respond to insurance-related requests as required
• Ensure compliance with confidentiality laws and ethical standards, including adherence to NYS CFR 42
• Engage and involve family members early in the treatment process when appropriate
• Conduct clinical documentation (notes, assessments, plans, summaries) accurately and on schedule
• Attend staff meetings, trainings, and committee assignments as needed
• Assist in achieving departmental benchmarks for successful completion, engagement, and reduced drop-out rates
• Support the agency’s mission and participate in team coverage and optional programming when needed

Qualifications & Experience

• High School Diploma or equivalent (required)
• CASAC or CASAC-eligible (required)
• Minimum of one year of experience working in substance use treatment or a related setting
• Knowledge of OASAS regulations and scope of practice standards
• Preferred: Bachelor’s or Master’s degree in a behavioral health field; QHP designation
• Bilingual ability is a plus

Key Competencies & Attributes

• Strong interpersonal and communication skills
• Ability to maintain professionalism, boundaries, and ethical conduct in all interactions
• Solid time management and documentation skills
• Team-oriented with a proactive, flexible approach to supporting program needs
• Proficient in basic computer and office tasks (e.g., data entry, filing, copying)
• Capacity to work effectively with diverse populations and in a structured, residential setting
• Commitment to continuous learning, supervision, and performance improvement

Work Environment & Benefits

The environment is mission-driven, supportive, and aligned with the principles of client dignity, ethical care, and professional growth. Counselors play a key role in a team that values collaboration, accountability, and meaningful engagement. Staff receive ongoing supervision and training and are encouraged to take on leadership opportunities as they grow. This role offers the chance to help transform lives while working in a values-based, recovery-focused setting.

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