Job Description
You are a caring, compassionate individual who enjoys helping others and providing a positive care experience in a telemedicine platform. You understand the frustrations of a patient living with a challenging and variable chronic illness.
This is an opportunity to get into a fast growing digital health startup to help build a model health coaching program working with nationally known experts in pain psychology. You will be mentored by a pain psychologist and have the opportunity to learn and expand on your skills in coaching around digital therapeutics, acceptance and commitment therapy, and the latest in pain management.
This is a work-from-home position. You may reside anywhere in the United States as long as you have the ability to work normal CT, PT or ET business hours.
Role is for 10-30 hours a week initially as an independent contractor with the opportunity to expand to full time as performance and patient volume allows.
Specific Duties: - Support patient self-management of disease, health and lifestyle behavior change and engagement with digital therapies in a patient-centered way.
- Assist patients with downloading and using the digital therapies we offer
- Measure patient health data and care outcomes, interpret reports and analyze data trends for patients.
- Coordinate and conduct video, phone, synchronous and asynchronous interactions, and messaging with patients.
- Develop relationships with patients and competently use assessment skills to identify physical, psychosocial, financial, and environmental health-care needs of the patient.
- Utilize available electronic tools, such as the EMR, to efficiently document assessments, clinical findings, plans of treatment and progress toward goals.
- Work under the supervision of clinical providers and maintain scope of care within parameters for health coaching role
- Maintain patient confidentiality.
Requirements Communication and Coaching Skills:
- Empathic and clear communication skills in conveying health information and tech support
- Motivational interviewing skills
- Evidence-based health behavior change coaching skills.
- Provide realistic and patient-centered SMART goals.
- Considerate, comprehensive and compassionate care with respect and sensitivity for cultural differences.
- Excellent written and verbal communication skills with the ability to prepare and present materials if necessary, and to execute and maintain written reports and records.
- Exhibits exceptional interpersonal skills and proper judgment when dealing with key partners, staff and patients.
Background: Able to pass detailed background checks according to company policy.
Technological Skills:
- Knowledge of HIPAA compliance.
- Expert with mobile applications, virtual visit technology, electronic medical record and Google Workspace.
- Experience with training patients to smartphone apps and connected technology.
Technical Requirements: Broadband internet connection capable of supporting video telemedicine.
Experience:
- Health Coaching: 2 years (Preferred)
Work Location: Remote
Benefits Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Prestige Staffing
Job Tags
Full time, For contractors, Flexible hours,