Job Description

Assistant Property Manager – Grow, Lead, Impact

***Bilingual Spanish Preferred***

WHO WE ARE

Ever-evolving, we are fanatically passionate pioneers in our field. Our team is diverse, dynamic, and impactful. Together we work hard, collaborate, and brainstorm to improve lives and strengthen communities. We treat each other as family and are proud of our work in the world.

ABOUT THE ROLE

Our Assistant Property Managers balance the details that make a community thrive. You’ll support delinquency, reporting, and resident engagement while building the leadership skills to grow your career.

BENEFITS

• Competitive pay
• Lease bonus
• Renewal bonus split
• Housing discount
• Free Medical (employee plan)
• Dental, and Vision insurance
• 401k - matching up to 5%
• Paid time off
• Company-paid holidays (including birthday holiday!)
• HSA
• Flex spending account
• EAP
• Team referral bonus
• Clear opportunities for career growth
• Autonomy to lead, innovate, and make an impact
• Recognition for results, leadership, and contributions

WHAT YOU'LL DO

• Assist with resident accounts, rent collection, and reporting.
• Support leasing and retention efforts.
• Deliver excellent service, quickly resolving issues.
• Partner with the Property Manager on daily operations.

YOUR IMPACT

• Assist the Property Manager/team in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

WHAT WE'RE LOOKING FOR

• Organizational and administrative strengths.
• Great customer service and communication skills.
• Comfort with financial tasks and software systems.
• Experience in leasing/property management is a plus.

OUR CORE VALUES:

• Instill Hope
• Expect Excellence
• Inspire Service
• Embody Integrity
• Exude Joy

TI Communities is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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