Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Customer Service Representative (Spanish-English) working onsite in Irvine , CA , you’ll be a part of bringing humanity to business. This position requires that you reside within 50 miles of Irvine, CA. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You’ll be Doing:
Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You Will:
· Answer incoming communications from customers
· Conduct research to provide answers for customers to resolve their issues
What You Bring to the Role:
· Great written and verbal communication skills in both Spanish and English
· 1 year or more of call center experience
· High school diploma or equivalent
· Recognize, apply, and explain your product or service knowledge
· Computer experience
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