Customer Service Position (Remote) Job at Apex Talent Solutions, Chula Vista, CA

dUoxdWZRRGhOVit3T3BGUkJ2TUljSkJWUUE9PQ==
  • Apex Talent Solutions
  • Chula Vista, CA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Customer Service Job Requirements and Qualifications

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Remote job, Full time, Flexible hours,

Similar Jobs

Hillwood Investment Properties

Corporate Flight Attendant Job at Hillwood Investment Properties

 ...Hill Air Corporation operates as a Part 91 air operation, serving as the private flight department dedicated to...  ...experienced Corporate Flight Attendant to join our Corporate Flight Department...  ...Must be willing to work in a time-sensitive environment in a self-reliant... 

Landmark College

Custodian - Night Shift Job at Landmark College

PRIMARY FUNCTIONS: Reporting to the Director of Maintenance and Custodial Services, the Custodian is primarily responsible for the day-to-day general cleaning duties in assigned building and associated tasks. SPECIFIC RESPONSIBILITIES: Performs housekeeping ...

University of Utah

Medical Assistant Supervisor Job at University of Utah

 ...Details Open Date 11/18/2025 Requisition Number PRN43616B Job Title PS Clinical Supervisor Working Title Medical Assistant Supervisor Career Progression Track UGR Track Level FLSA Code Nonexempt Patient Sensitive Job Code? Yes Standard Hours per Week 40 Full Time or Part... 

Polaris Freightways

Truck Driver - CDL A - Regional Job at Polaris Freightways

 ...successfulconsistent miles, great pay, and a life outside the truck. We provide the freight and the flexibility to make it happen. Drive...  ...of our economy. We are built on the belief that a trucking company should workforits drivers, not the other way around. With modern... 

SYSTEMTEC

Technical Business Analyst Job at SYSTEMTEC

 ...Technical Business Analyst HR Systems SYSTEMTEC is seeking a Technical Business Analyst HR Systems for an On-Site opportunity...  ...the companys Human Resources systems, primarily focused on the SAP platform and related company systems Required...