Job Description

Job Description

Job Description

DCI Donor Services

Come work with DCIDS (New Mexico Donor Services, Sierra Donor Services, Tennessee Donor Services) without having to relocate!

SUMMARY FUNCTION: Works with donor families, donor hospital personnel, and transplant hospital personnel to facilitate efficient recovery of organs for transplantation. Manages donor patients in accordance with established policy and protocols, in addition to consultation with Medical Director and leadership. Utilizes critical thinking skills to manage all aspects of donor case management. Must be able to withstand extended work hours and extensive on-call duties. Must have reliable personal transportation and be able to travel in small aircraft. Assists with hospital development duties, professional, public and outreach educational projects. Services are provided to all DCIDS OPOs (NMDS, SDS, TDS). As a member of the Float Pool team, call locations will vary based on staffing needs and donation activity.  

MAJOR DUTIES AND RESPONSIBILITIES:

1. Provides extensive on-call recovery services across all DCIDS OPOs to meet the needs of donor patients, donor families, hospital personnel, and transplant centers. Responds to referral calls by phone or in person as required. Functions as resource to hospital personnel and physicians regarding patient management and brain death determination. 

1. Evaluates and determines patient suitability for donation. Assumes primary responsibility for management of donor patients to optimize the number of organs available for transplant by using established donor management guideline protocols, consulting with hospital nursing, physician staff, Medical Director, and leadership.

1. Follows all state and hospital policies to ensure potential donors are declared according to legal and medical standards.

1. Coordinates organ placement/organ allocation with transplant programs and surgeons. Provides information necessary to determine medical suitability of organs for designated recipients in accordance with regulatory guidelines including CMS, UNOS, AOPO and company policy. Coordinates with tissue services, as appropriate, to facilitate tissue recovery.

1. Coordinates and assists in the surgical recovery of organs and peri-operative management. Assists in arranging transportation for organ recovery teams. Coordinates surgical recovery/packaging and arranges transportation of organs for transplant and/or research. Possesses a working knowledge of pulsatile preservation. Manages all lab specimens for shipment and delivery to laboratories in accordance with established policies.

1. Supports donor families, conducts medical and social history interviews, provides informed consent, and assists donor families as needed.

1. Has an understanding of electronic medical records and demonstrates an ability to complete all documentation in DCIDS electronic medical record. Adheres to established AOPO, UNOS and company guidelines regarding documentation.

1. Collaborates with Hospital Development to prepare and present educational resources to hospital personnel and physicians. Works with selected hospitals to assess the highest donor potential. Conducts hospital rounds to increase OPO visibility, donor and referral follow-up, correspondence with donor hospitals and donation education. Offers feedback mechanism regarding post-referral and recovery initiatives with hospital staff and assists with implementation of hospital strategic plans.

1. In addition to call expectations, coordinators are required to complete assigned professional responsibilities and assist with projects and other duties as assigned.

PHYSICAL TRAITS: Must be able to drive to on-call assignments and to/from donor hospitals. Listens and talks to donor families, hospital personnel and physicians. Communicates with new employees and observes performance. Must be able to work in all hospital environments, including the operating room and the ICU. Work with laboratory specimens. Visually assesses donors. Read/write charts, reports, records, and verbally presents a variety of information. Walks, stands and lifts/carries containers (up to 70 lbs.).

QUALIFICATIONS:

Education:

RN/PA/ RT/ Paramedic or related health care degree preferred.

Experience:

Two to three years of experience as an OPO clinical coordinator with similar responsibilities outlined in job description. 

Licenses/

Certifications:

Certified Procurement Transplant Coordinator (CPTC) preferred. Valid driver license required and ability to pass MVR underwriting requirements. May be required to use privately owned vehicle during the scope of company business.

Computer Skills:

Working knowledge of computers and basic data entry skills required.

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