Guest Services Agent Job Details Level Entry Job Location Hotel Spero Group - San Francisco, CA Remote Type N/A Position Type Full-Time/Part-Time Education Level High School Salary Range Undisclosed Travel Percentage None Job Shift Any Job Category Hospitality - Hotel Description We believe our guests shouldnt be the only ones wanting to keep on coming back our team members should also! Everyone should leave work feeling great about their day, thats why we hire exceptional individuals who not only provide extraordinary experiences for our guests, but also curate a fun work environment. We support the idea of being an inclusive team, this means every unique team member is an essential part of the hotels success were in this together.
**WHAT YOU'LL DO:** The Guest Service Agents provide exceptional service to all hotel guest, process guest payments and acts as an information source on various matters.
**IN THIS ROLE YOU WILL**
* Serve as Relief Night Auditor when needed
* Provide quality guest service as it pertains to checking in/out of hotel guests
* Respond to guest requests to ensure their expectations are exceeded
* Strong command of managing several tasks with speed and accuracy
* Answers telephones, takes hotel reservations when reservation agents are absent, and provides services in a gracious and professional manner
Qualifications **ABOUT YOU**
* Must have schedule flexibility for various shifts weekdays, weekends, nights, and holidays
* Ability to lift up to 50lbs plus stand, walk and move around during entire 8 hour shift
* Must be computer efficient, and computer literate to operate basic windows PC programs and operate online database which hosts Hotel's property management system (PMS). Basic cashier skills to receive credit card and cash payments from guests required as well
**BONUS POINTS**
* Previous hotel experience in a guest service role
* Previous Opera Property Management System experience
**WHY JOIN US**
Working is hard; lets make it worth it! In addition to a competitive benefits package *(80%-100% health care coverage, dental, vision, chiropractic, 401k plan with employer matching, and paid time off)* for eligible team members, we also celebrate YOU! Join the Hotel Spero family - we are a determined fun team with a can-do attitude.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Join to apply for the SAP Business Analyst role at Viskase Companies, Inc.Viskase Companies, Inc. provided pay rangeThis range is provided by Viskase Companies, Inc. Your actual pay will be based on your skills and experience talk with your recruiter to learn more...
...Registered Nurse - Relief on Call - Crisis Center Essential Job Functions : Provides quality nursing care to clients in accordance... ...ongoing health assessments, assesses patient integrated healthcare needs, and identifies any barriers to accessing care. Assesses...
...Dairy Farm Manager (6224) Location: New York State JobNumber: 6224 Dairy Manager position available immediately on large family dairy farm in Central New York State. Will be responsible for 1100 head of high producing dairy cattle, plus replacements, and the supervision...
...Hill Air Corporation operates as a Part 91 air operation, serving as the private flight department dedicated to... ...experienced Corporate Flight Attendant to join our Corporate Flight Department... ...Must be willing to work in a time-sensitive environment in a self-reliant...
...Job Title: Real Estate Manager #14084-1 Location: Philadelphia, PA 19102 Duration: 4... ...Process: MS Teams Call, 1:1 interview at property What Youll Do: Provide formal... ...preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience...