We are searching for a friendly and professional Customer Service Agent to join our team. As a Customer Service Agent, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, suggesting travel destinations, maintaining client files, and managing large-scale events. In this position, your ultimate goal will be to keep our clients satisfied and loyal for future services. The ideal candidate will be an excellent communicator with in-depth knowledge of domestic and international travel destinations. To succeed in this role, you should also possess outstanding negotiation and sales skills. You will also: Arrange travel for business and vacation customers Determine customers' needs and preferences, such as schedules and costs Plan and arrange tour packages, excursions, and day trips Find fare and schedule information Calculate total travel costs Book reservations for travel, hotels, rental cars, and special events, such as tours and excursions Tell clients about what their trip will be like, including giving details on required documents, such as passports or visas Give advice about local weather conditions, customs, and attractions Make alternative booking arrangements if changes arise before or during the trip. No experience necessary Training will be provided IATA /IATAN & CLIA cards available after training. Flexible schedules Full time & part time availability Additional Compensation: Tips Bonuses Work Location: Fully Remote Benefits: Signing bonus Work from home Flexible schedule Other This Company Describes Its Culture as: Detail-oriented -- quality and precision-focused Innovative -- innovative and risk-taking Aggressive -- competitive and growth-oriented Outcome-oriented -- results-focused with strong performance culture Stable -- traditional, stable, strong processes People-oriented -- supportive and fairness-focused Team-oriented -- cooperative and collaborative Destinee Travel
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